FAQs

Your Questions Answered

At Petra Star, we’re dedicated to making your jewelry buying experience a true pleasure. Explore our most frequently asked questions to find answers and insights that will guide you toward making the perfect choice. From sourcing to customization, we’re here to ensure every step of the process is seamless and enjoyable.

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Antique Carnelian Locket Fob with Intricate Repoussé Hunting Dog Design - Petra Star

Where Do We Source Our Estate Collection?

Our Estate Collection is curated from:

  • Renowned Trade Shows: Including The Miami Antique Show, Brimfield, The Las Vegas Antique Show, and The Tucson Gem Show.
  • Global Connections: Relationships we’ve cultivated worldwide since 1992.
  • Private Estates: Sourced locally, as well as from the San Francisco Bay Area and NYC region.

Each piece is carefully selected to bring you a collection rich in history and craftsmanship.

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How Does Custom Work?

Creating custom jewelry with Petra Star is a seamless and personalized experience.

  • Step 1: Schedule an Appointment
    We recommend scheduling a consultation to discuss your vision. Together, we’ll explore ideas and create a design that captures your unique style while respecting your budget.
  • Step 2: Expert Craftsmanship
    We collaborate with master artisans who specialize in CAD/CAM design, stone setting, hand fabrication, lost wax casting, hand engraving, and more. Their decades of experience ensure exceptional quality and attention to detail.
  • Step 3: Peace of Mind
    Every piece entrusted to us is insured for its fair market value, giving you confidence that your treasures are handled with the utmost care and professionalism.

Let us help you bring your dream jewelry to life!

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Emerald Drop Earrings

Services Offered at Petra Star

  • Customizations & Jewelry Makeovers
    Transform your jewelry with our personalized services. Whether it’s a simple adjustment or upcycling a cherished heirloom, we’ll help you create something truly special.
  • Appraisals
    We provide professional appraisals for estate and insurance purposes, ensuring your valuables are accurately assessed and documented.
  • Please Note
    While we specialize in custom work and appraisals, we do not offer repair services.

Let us help you preserve, transform, and celebrate your jewelry collection!

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Do We Buy Gold?

Book an appointment with us to review your collection. Our offers are thoughtfully based on current market trends and the preferences of our customers. If a piece isn’t the right fit for us, we’re happy to guide you toward the best options for your treasures.

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What payment methods do you accept?

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Venmo
  • Zelle
  • Paypal

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How do I find out my ring size?

Available for purchase is a ring sizer. The price of your ring sizer is credited towards your final purchase.

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Can I have my order gift-wrapped?

  • Gift wrapping is available and includes a personalized message with your gift.
  • Please provide those details at checkout.